Privacy Policy

Last Updated: May 15, 2025

Insurance Coverage Customer Support ("we", "us", or "our") operates insurancecoveragecustomersupport.online as an independent insurance referral service. This Privacy Policy explains exactly what personal data we collect, why we collect it, who we share it with, how long we keep it, and your rights regarding that data.

1. What Personal Data We Collect

When you complete our quote request form, we collect the following information you provide directly:

• Full name (first and last)
• Email address
• Phone number
• Home address (street, city, state, zip code)
• Date of birth
• Gender and marital status
• Vehicle information (year, make, model, ownership, usage)
• Current insurance status and coverage duration
• Driving record (incidents, violations)
• Homeowner status

We also automatically collect limited technical data when you visit our site, including your IP address, browser type, and referring URL, for security and analytics purposes.

2. Why We Collect This Data

We collect this information solely to:

• Match your profile with licensed insurance carriers and agents who can provide quotes
• Route your inquiry to relevant licensed professionals in your area
• Operate and improve the functionality of our platform
• Comply with applicable legal and regulatory requirements

3. Who We Share Your Data With

By submitting the quote request form, you authorize us to share your information with the following categories of third parties:

• Licensed insurance carriers — to generate and deliver insurance quotes
• Licensed insurance agents and brokers — who may contact you by phone, email, or SMS to discuss coverage options
• Lead distribution partners — third-party marketing networks that connect consumers with insurance professionals

We do not sell, rent, or license your personal data to unrelated third parties for independent marketing campaigns unrelated to insurance.

4. How Long We Retain Your Data

We retain submitted lead data for up to 24 months from the date of submission, or until you request deletion, whichever comes first. Technical log data is retained for up to 90 days.

5. Cookies and Tracking

This site uses functional cookies to operate the quote form and remember your consent preferences. We do not use third-party advertising trackers or analytics pixels. You may clear cookies at any time through your browser settings. A cookie consent notice is displayed on your first visit.

6. Data Security

We use 256-bit SSL encryption for all data transmitted through this site. Access to submitted data is restricted to authorized personnel only. No transmission method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request permanent deletion of your data
• Opt-out of marketing contact — reply STOP to any SMS, or email us to be removed from contact lists

To exercise any of these rights, contact us at: info@insurancecoveragecustomersupport.online

8. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information as defined under CCPA. To submit a CCPA request, contact us at the email above.

9. Contact Us

For any privacy-related questions or requests:
Email: info@insurancecoveragecustomersupport.online
Phone: +1 888 976 0226
Address: 9784 Coors Blvd NW, Albuquerque, NM, United States
Hours: Mon – Fri, 8 AM – 8 PM EST